Security Deposits

Hold funds, don't charge

Collect authorization holds on credit cards. Capture or release after inspection.

Place a temporary hold on your customer's credit card via Mollie — without actually charging them. After the hotel stay, car rental return, or equipment inspection, capture what's owed or release the hold entirely.

Credit card only — iDEAL, SEPA & bank transfers don't support holds

1–28
Day hold period
100%
Partial capture support
<1s
Authorization time
0%
Platform fees
pay.payrequest.me/grandhotel/deposit

Grand Hotel Amsterdam

Room security deposit

€500
Hold

Amount held, not charged

14 day hold13d 22h remaining
Visa
Mastercard
Amex
Or scan to pay
Hold expires in
13d 22h
Deposit authorized!

How Authorization Holds Work

Three steps. No money changes hands until you decide.

Step 1

Customer Authorizes

Send a Smart Link or QR code. Customer authorizes the deposit on their credit card. Funds are reserved but not charged.

Instant authorization via Mollie
Step 2

You Inspect

After the stay, rental period, or event — inspect the property, vehicle, or equipment at your own pace.

Up to 28 days to decide
Step 3

Capture or Release

Charge the exact amount needed for damages, or release the hold entirely. Customer is notified automatically.

Full, partial, or zero charge

Three Ways to Settle

When the service is complete, you decide what happens with the held funds.

Full Capture

Charge the entire held amount

€500 held → €500 charged

Major damage to property

Partial Capture

Charge only what's owed, release the rest

€500 held → €75 charged

Minor cleaning fee needed

Full Release

Release the hold, no charge at all

€500 held → €0 charged

Everything returned in perfect condition

Smart Links + QR

Collect Deposits via Smart Links & QR Codes

The recommended way to collect security deposits. Create a branded Smart Link with QR code, share it at check-in, and manage all deposits from one dashboard.

Branded Payment URL

Custom URL like pay.payrequest.me/grandhotel/deposit

QR Code at Check-in

Print QR codes for reception desks, key cards, or rental agreements

Analytics & Tracking

See how many deposits were opened, authorized, and captured

Centralized Management

All deposits in one Deposits tab per Smart Link

pay.payrequest.me/grandhotel/deposit

Print at reception

Print this QR code for your reception desk, key card folders, or rental agreements. Customers scan and authorize instantly.

12
Authorized
8
Captured
4
Released
Grand Hotel Amsterdam
Hold Active
€500.00

Amount held on your card

Hold started Feb 20Expires Mar 6
9 days remaining
Capture History
Minibar charges
€32.50
€467.50 remaining on hold

Your deposit is being held temporarily. You will only be charged for actual damages or incidentals. The hold will be released automatically if no charges are made.

Customer Experience

Branded Customer Status Page

Every deposit gets a unique status page. Customers can check their hold status, see the countdown, and view capture history — no support tickets needed.

Real-time status updates (auto-refresh every 15s)
Visual hold duration progress bar
Days remaining countdown
Capture history with amounts and descriptions
Matches your payment page branding
Color-coded status badges
Awaiting AuthorizationHold ActivePartially ChargedDeposit ChargedDeposit ReleasedHold Expired

Deposit Lifecycle

From authorization to settlement — every state tracked automatically.

Pending

Customer initiated payment

Authorized

Hold active on card

Partially Captured

Some amount charged

Captured

Full amount charged

Released

Hold removed, no charge

Expired

Hold duration passed

Industries

Built for Businesses That Need a Guarantee

Any business that hands over keys, equipment, or access before payment is finalized.

Hotels & B&B's

Pre-authorize for room damages, minibar, and incidentals. Capture on checkout.

Room deposit14 days
€250
Hold
Room damage
Minibar charges
Late checkout
Smoking penalties
Learn more

Vacation Rentals

Protect your Airbnb, VRBO, or holiday rental from damage and excessive cleaning.

Damage deposit14 days
€500
Hold
Property damage
Deep cleaning
Pet damage
Lost keys
Learn more

Car Rentals

Hold security deposit before handing over the keys. Capture for fuel or damage.

Vehicle deposit7 days
€1,000
Hold
Fuel charges
Toll fees
Damage repairs
Late returns
Learn more

Equipment Rental

Protect expensive tools and equipment. Charge for damage or missing parts.

Equipment deposit3 days
€350
Hold
Lost items
Equipment damage
Extended rental
Cleaning fees
Learn more

Boats & Marine

Secure boats, jet skis, and marine equipment before departure.

Vessel deposit7 days
€750
Hold
Hull damage
Fuel charges
Equipment loss
Late returns
Learn more

Event Venues

Hold damage deposits for party venues, conference rooms, and event spaces.

Venue deposit7 days
€2,000
Hold
Venue damage
Cleanup fees
Overtime charges
Noise violations
Learn more

RV & Campers

Protect motorhomes and camper vans from damage and cleaning costs.

RV deposit7 days
€750
Hold
Interior damage
Fuel charges
Deep cleaning
Late returns
Learn more

Photo & Video Gear

Secure cameras, lenses, lighting, and studio equipment rentals.

Gear deposit3 days
€500
Hold
Camera damage
Lens scratches
Lost accessories
Late returns
Learn more

Airbnb Properties

Collect deposits outside Airbnb's platform. Full control over damage claims and resolution.

Damage deposit28 days
€500
Hold
Property damage
Deep cleaning
Pet damage
Party violations
Learn more

Booking.com Properties

Independent deposit collection for Booking.com listings. Works alongside platform reservations.

Property deposit28 days
€350
Hold
Property damage
Smoking violations
Lost keys
House rules
Learn more

Coworking Spaces

Collect key deposits, equipment security, and facility damage coverage for members.

Key deposit28 days
€300
Hold
Key replacement
Furniture damage
Equipment damage
Kitchen damage
Learn more

Party & Event Rentals

Protect party supplies, tents, AV equipment, and furniture rentals for events.

Equipment deposit14 days
€750
Hold
Tent damage
Missing items
AV equipment
Late returns
Learn more

Everything You Need for Deposits

Comprehensive tools for managing pre-authorizations and security deposits.

1–28 Day Hold Duration

Configure the hold period to match your rental or service length

Smart Link Distribution

Share deposit links via URL, QR code, email, or SMS

Customer Status Page

Branded page with real-time progress bar and capture history

Email Notifications

Automatic confirmations when deposits are authorized, captured, or released

Capture History & Audit Trail

Full record of every capture with amounts, timestamps, and descriptions

Multi-Currency Support

Accept deposits in EUR, USD, GBP, and more via Mollie

Important to Know

  • Security deposits only work with credit card payments. iDEAL, SEPA Direct Debit, and bank transfers do not support authorization holds.
  • Hold duration is configurable from 1 to 28 days. If you don't capture within the hold period, the authorization automatically expires.
  • Releasing a deposit cannot be undone. Once released, the authorization hold is permanently voided.

Frequently Asked Questions

Everything you need to know about security deposits and authorization holds.

Security deposits require Mollie's manual capture mode, which is only supported by credit cards. Other payment methods like iDEAL and SEPA process payments immediately and cannot place authorization holds.
The authorization hold automatically expires after the configured hold duration (1–28 days). The customer's funds are released by their bank. You cannot capture an expired hold.
No. You can only capture up to the original authorized amount. If damage costs exceed the deposit, you'll need to invoice the customer separately for the difference.
Most banks release held funds within 1–3 business days after release. Some banks may take up to 7 business days.
Yes, as long as partial capture is enabled. Each capture reduces the remaining hold amount. You can continue capturing until the full amount is used.
You can configure hold durations from 1 to 28 days. The actual maximum depends on Mollie's authorization hold limits, which vary by card issuer.
Yes. Every deposit has a unique branded status page with real-time updates, progress bar, countdown timer, and capture history. It auto-refreshes every 15 seconds.
Yes. Create a Smart Link for your deposit product and generate a QR code. Print it at reception, include it in rental agreements, or display it at check-in counters.
Start protecting your business today

Ready to secure your rentals?

Stop worrying about unpaid damages. Collect security deposits with Smart Links and QR codes — capture or release with one click.

€20/month · All features included · 0% platform fees · Cancel anytime