Subscription Billing

Recurring revenue on autopilot

Set up subscriptions once and let PayRequest handle the rest. Automatic billing, smart retries, and SEPA Direct Debit support to maximize your recurring revenue.

98%
Payment success rate
€0.29
Avg. SEPA transaction cost
45%
Less churn vs card-only
Revenue Dashboard
Real-time metrics
This month
Monthly Recurring Revenue
€8,450+12%
AC
Acme Corporation
Pro Plan • Monthly
€299/mo
Active
SX
StartupXYZ
Business Plan • Yearly
€2,400/yr
Active
DM
Design Masters
Pro Plan • Monthly
€299/mo
Trial
24
Active
3
Trials
1
Past due
Auto-billing
SEPA Direct Debit

SEPA Direct Debit

The smart way to collect recurring payments in Europe. Lower fees than cards, higher success rates, and no expired card problems.

1

Customer authorizes once

They sign a mandate via iDEAL or direct IBAN entry. Takes 30 seconds.

2

We collect automatically

On each billing date, we pull the payment from their bank account.

Money in your account

Funds settle in 2-3 business days. No card expiry issues, ever.

Bank-level security
SEPA mandates are protected by EU banking regulations

SEPA vs Credit Cards

Transaction fees
€0.29
SEPA Direct Debit
1.8% + €0.25
Credit cards
Success rate
98%+
SEPA
~92%
Cards
Card expiry issues
None
Bank accounts don't expire
~5%/yr
Cards expire yearly

Two Ways to Collect Recurring Payments

Every subscription can use automatic or manual billing — and you can switch per subscription at any time.

Automatic Billing

Set it, forget it

Payments are collected automatically via SEPA Direct Debit or saved card. Zero manual effort after setup.

SEPA mandate or card on file
Charges run on the billing date
Failed payments retry automatically
No invoices to chase
Best for high-volume subscriptions
Auto-collected each cycle
Jan
Feb
Mar
Apr
May
Jun

Manual / Invoice-Based

Send invoice, receive transfer

An invoice is generated each cycle and the client pays via bank transfer. Ideal for B2B clients who require purchase-order workflows.

Invoice sent on the billing date
Client pays by bank transfer
Payment matched automatically
Supports PO numbers and references
Best for enterprise and government
Invoice → Transfer → Matched → Renewed
Invoice
Transfer
Matched
Renewed

Switch per subscription, anytime

Start a client on manual billing and move them to automatic once trust is built — or the other way around. No disruption to the billing cycle.

Everything for subscription billing

From simple monthly plans to complex enterprise billing, PayRequest handles it all.

Automated billing

Set it and forget it. We automatically charge customers on their billing date.

SEPA Direct Debit

Collect payments directly from bank accounts. Lower fees, higher success rates.

Flexible intervals

Bill monthly, quarterly, or yearly. Set custom billing dates to match your business.

Free trials

Offer trial periods to let customers try before they buy. Auto-convert to paid.

Smart dunning

Automatic retry logic for failed payments. Reduce involuntary churn.

Customer self-service

Let customers upgrade, downgrade, or cancel through the customer portal.

Full lifecycle management

Handle every subscription state with ease

Active
Billing normally
Trial
In free trial
Paused
Temporarily stopped
Suspended
Halted for non-payment
Past due
Retry in progress
Canceled
No longer active
Subscription Suspension

Halt service for non-paying customers

Suspension is an admin-initiated status for customers who aren't paying. Unlike pausing (a voluntary hold), suspension signals that service has been halted due to non-payment and notifies the customer via email.

Suspended subscriptions are automatically reactivated when the overdue invoice is paid. No manual action required.

Suspension vs Pausing vs Cancellation

Action
Initiated by
Billing
Auto-reactivate
Email sent
Pause
Customer or admin
Stops
On resume date
No
Suspend
Admin only
Stops
On invoice payment
Yes
Cancel
Customer or admin
Stops permanently
No
No

How suspension works

01

Admin suspends subscription

Click Suspend on any active subscription. Optionally add a reason like the overdue invoice number.

02

Customer gets notified

An email is sent with suspension details and instructions to pay the outstanding invoice.

03

Service is halted

Status changes to Suspended (orange). Billing stops and the subscription is excluded from future charges.

04

Auto-reactivation on payment

When the customer pays the overdue invoice, the subscription automatically returns to Active. No manual action needed.

Easy to monitor

Dedicated Suspended tab in subscription list
Action Required alerts on Insights dashboard
Activity log tracks all suspension events
Customizable suspension email template
Documentation
Full suspension guide with examples
Read docs

Built for real businesses

All the billing features you need, without the complexity of enterprise platforms.

Automatic payment collection
SEPA Direct Debit & cards
Proration handling
Trial period support
Pause, suspend & resume
Quantity/seat-based pricing
Custom billing dates
Invoice generation
Start with subscriptions
SaaS & Software

Monthly software subscriptions with seat-based pricing and usage tiers.

Memberships

Gym memberships, communities, and clubs with automatic monthly billing.

Retainers

Agency retainers and ongoing service contracts billed automatically.

Invoice Clarity

Clear billing periods on every invoice

Subscription invoices automatically display the billing period so customers know exactly what they're paying for.

Where the period appears

Invoice Reference: The period is stored in the invoice reference field
Invoice Item Description: Each line item shows the period (e.g., "Subscription - November 2025")
Customer Communications: Email and PDF invoices include the period

The billing period helps with accounting reconciliation and reduces customer questions about which period an invoice covers.

Billing Period Formats
Automatic formatting by interval
Interval
Format
Example
Monthly
Month name + Year
November 2025
Quarterly
Quarter + Year
Q4 2025
Yearly
Year
2025
Other
Date range
20-11-2025 - 19-12-2025
Example Invoice Line Item
Directadmin Hosting
Subscription - November 2025
€15.00
+ €3.15 VAT
Start recurring billing

Ready for predictable revenue?

Set up your first subscription in minutes. Included in the Business plan.

Subscription billing available on Business plan (€20/month)