How to send a customer service payment link

How to send a customer service payment link

Find out how to send a payment link to a customer via your customer service chat. It’s the fastest and simplest way to complete a payment.

How to create a payment link

Before being able to send a customer service payment link, you must first make sure you are signed up to PayRequest.

Once you are signed up and have logged into your account you can start sending and sharing payment links.

In order to send a payment link via a customer service chat head to your payment page. Here you can create your payment link by also selecting the amount to be paid.

How to send a payment link via a customer service chat

Once you have created your payment link, click on the customer service icon, and share it with your customer service chat.

Your customer will receive the payment link in the chat. They can then click on it to complete the payment immediately. Your customer can complete the payment with the payment method of their choice.

Once the payment has been made, you will receive a notification.

You can also view the payment on your private dashboard.

Other ways to accept custom payment links

There are many other ways that you can accept payments with PayRequest! Find out which one suits you!

Accept payments with the website

Accept payments without a website

5 ways to send a payment link

Are you ready to start sending payment links via customer service chats? Sign up for free today!

Want to learn more about PayRequest? Click here

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Frequently Asked Questions

Have Questions About PayRequest? We’ve Got Answers.

What is PayRequest?

PayRequest is a cloud-based billing automation platform that helps you manage invoices, subscriptions, customers, and payments—all in one place. Whether you’re charging per product, per seat, or monthly, we’ve got the tools to streamline your workflow.

Why should I use PayRequest for my business?

We automate the boring stuff—like recurring invoices, payment reminders, and tracking failed payments—so you can focus on growing your business.

Which payment providers does PayRequest support?

We integrate with Mollie, Stripe, PayPal, Open Banking, and more, allowing you to accept payments globally and connect your bank accounts for real-time insights.

Can I use PayRequest for digital products or subscriptions?

Yes! Whether you’re selling software, coaching sessions, or downloadable products, PayRequest lets you create flexible products, smart checkout links, and a full customer portal.

How do I track the success of my billing efforts?

Our dashboard gives you clear insights into revenue, active subscriptions, payment status, and even upcoming renewals.

Is PayRequest suitable for my industry?

Results can vary based on factors like your industry, goals, and the level of competition. However, you can typically expect to see initial improvements in engagement and reach within the first few months. For more substantial growth and conversions, a longer-term commitment is often required.

How soon can I expect results?

You can start sending invoices or subscriptions within minutes. Most users see faster payments and better customer retention within their first billing cycle.

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