Customer Portal

Let customers help themselves

Give your customers a branded self-service portal where they can view invoices, manage subscriptions, and update payment methods — without contacting you.

70%
Less support tickets
24/7
Self-service access
2 min
Setup time
YB

Your Business

Customer Portal

InvoicesSubscriptionsPayment Methods
InvoiceStatusAmount

INV-2024-0042

Dec 1, 2025

Due€3,630.00

INV-2024-0041

Nov 15, 2025

Paid€1,250.00

INV-2024-0040

Nov 1, 2025

Paid€890.00
Secure access•Mobile friendly

What customers can do

Everything your customers need to manage their billing relationship with you.

View & pay invoices

Customers can see all their invoices and pay outstanding ones with a single click.

Manage subscriptions

Let customers upgrade, downgrade, or cancel subscriptions without contacting you.

Update payment methods

Customers can add new cards or bank accounts and set their default payment method.

Download receipts

Access to all past invoices and receipts for their accounting records.

Update billing info

Change company name, address, VAT number, and other billing details.

Payment history

Complete overview of all transactions, payments, and refunds.

How it works

Passwordless access for your customers

01

Customer receives magic link

No passwords needed. Customers click a secure link in their invoice email.

02

Access their portal

They're instantly logged in to their personalized billing dashboard.

03

Self-service actions

View invoices, pay bills, manage subscriptions, update payment methods.

For growing businesses

Benefits for your business

The customer portal doesn't just help your customers — it saves you time and money too.

Save time on support

Reduce billing-related support tickets by 70%. Customers help themselves.

Secure & private

Each customer only sees their own data. Bank-level security and encryption.

Your branding

Customize with your logo, colors, and domain. Looks like part of your product.

Works everywhere

Responsive design that works perfectly on desktop, tablet, and mobile.

White-label by default

Make it yours

Customize the portal to match your brand. Add your logo, colors, and even use your own domain.

Custom logo
Brand colors
Custom domain
White-label emails

Customer Settings

Your customers, their preferences

Let every customer personalize their portal experience. Theme, language, and notification preferences — all self-service, zero admin work for you.

Zero complaints

Customers control their own email preferences

Premium feel

Dark mode and language options signal quality

Fully automatic

All changes saved instantly — no admin needed

Appearance

Customers choose how the portal looks

AppearanceLight
LanguageAuto-detect
NotificationsInvoices

Para revendedores de hosting

Portal de clientes para empresas de hosting

Ofrezca a sus clientes de hosting acceso de autoservicio para gestionar dominios, DNS, configuración de Cloudflare y certificados SSL — todo desde su portal personalizado.

Explore the WHMCS alternative

Gestión de dominios

Los clientes pueden ver y gestionar sus dominios, consultar fechas de caducidad, activar la renovación automática y registrar nuevos dominios directamente desde el portal.

Configuración DNS

Permita a los clientes gestionar sus propios registros DNS — A, AAAA, CNAME, MX, TXT y más. Los cambios se propagan instantáneamente a través de Cloudflare.

Configuración de Cloudflare

Controles de Cloudflare de autoservicio: nivel de seguridad, modo SSL, purga de caché y protección DDoS. Los clientes gestionan su propia seguridad.

Certificados SSL

Consulte el estado de los certificados SSL, fechas de caducidad y cobertura. Aprovisionamiento y renovación automáticos mediante integración con Cloudflare.

Portal Solutions for Every Need

PayRequest offers specialized portal experiences to match your business model and customer expectations.

Invoice Portal

A dedicated portal for customers to view, download, and pay invoices online. Perfect for service businesses and B2B companies.

Customer Billing Portal

A customer billing portal where clients manage invoices, payments, and billing information. Self-service customer billing hub.

Payment Portal

Secure payment gateway for customers to pay invoices and manage their payment methods with multiple options.

Subscription Portal

Self-service portal for subscription management. Customers can upgrade, downgrade, pause, or cancel their subscriptions.

Self-Service Invoice Portal

Empower customers to handle their own invoice queries, request adjustments, and update billing details without support tickets.

Billing Portal Software

Professional billing portal software for customer self-service. No-code setup with white-label branding options.

New Feature

Handle Billing Disputes in the Portal

Let customers raise invoice queries directly from their portal. Support Requests keeps everything organized with message threads, file attachments, and quick resolution actions.

Learn About Support Requests

Give your customers the experience they deserve

Set up your customer portal in minutes. Included in all PayRequest plans.

Get started free