Customer Portal

Let customers help themselves

Give your customers a branded self-service portal where they can view invoices, manage subscriptions, and update payment methods — without contacting you.

70%
Less support tickets
24/7
Self-service access
2 min
Setup time
YB

Your Business

Customer Portal

InvoicesSubscriptionsPayment MethodsSettings
InvoiceStatusAmount

INV-2024-0042

Dec 1, 2025

Due€3,630.00

INV-2024-0041

Nov 15, 2025

Paid€1,250.00

INV-2024-0040

Nov 1, 2025

Paid€890.00
Secure access•Mobile friendly

What customers can do

Everything your customers need to manage their billing relationship with you.

View & pay invoices

Customers can see all their invoices and pay outstanding ones with a single click.

Manage subscriptions

Let customers upgrade, downgrade, pause, or request cancellation with configurable notice periods.

Update payment methods

Customers can add new cards or bank accounts and set their default payment method.

Download receipts

Access to all past invoices and receipts for their accounting records.

Update billing info

Change company name, address, VAT number, and other billing details.

Personalize settings

Customers set their theme, language, and notification preferences — all saved automatically.

Request refunds

Customers can request refunds for paid invoices directly from their portal. Creates a support ticket for your review.

How it works

Passwordless access for your customers

01

Customer receives magic link

No passwords needed. Customers click a secure link in their invoice email.

02

Access their portal

They're instantly logged in to their personalized billing dashboard.

03

Self-service actions

View invoices, pay bills, manage subscriptions, update payment methods.

For growing businesses

Benefits for your business

The customer portal doesn't just help your customers — it saves you time and money too.

Save time on support

Reduce billing-related support tickets by 70%. Customers help themselves.

Secure & private

Each customer only sees their own data. Bank-level security and encryption.

Your branding

Customize with your logo, colors, and domain. Looks like part of your product.

Works everywhere

Responsive design that works perfectly on desktop, tablet, and mobile.

White-label by default

Make it yours

Customize the portal to match your brand. Add your logo, colors, and even use your own domain.

Custom logo
Brand colors
Custom domain
White-label emails

Customer Settings

Your customers, their preferences

Let every customer personalize their portal experience. Theme, language, and notification preferences — all self-service, zero admin work for you.

Zero complaints

Customers control their own email preferences

Premium feel

Dark mode and language options signal quality

Fully automatic

All changes saved instantly — no admin needed

Appearance

Customers choose how the portal looks

AppearanceLight
LanguageAuto-detect
NotificationsInvoices

For Hosting Resellers

Customer Portal for Hosting Businesses

Give your hosting customers self-service access to manage domains, DNS, Cloudflare settings, and SSL certificates — all from your branded portal.

Explore the WHMCS alternative

Domain Management

Customers view and manage their domains, check expiry dates, enable auto-renewal, and register new domains directly from the portal.

DNS Configuration

Let customers manage their own DNS records — A, AAAA, CNAME, MX, TXT, and more. Changes propagate instantly via Cloudflare.

Cloudflare Settings

Self-service Cloudflare controls: security level, SSL mode, cache purging, and DDoS protection. Customers manage their own security.

SSL Certificates

View SSL certificate status, expiry dates, and coverage. Automatic provisioning and renewal via Cloudflare integration.

Portal Solutions for Every Need

PayRequest offers specialized portal experiences to match your business model and customer expectations.

Invoice Portal

A dedicated portal for customers to view, download, and pay invoices online. Perfect for service businesses and B2B companies.

Customer Billing Portal

A customer billing portal where clients manage invoices, payments, and billing information. Self-service customer billing hub.

Payment Portal

Secure payment gateway for customers to pay invoices and manage their payment methods with multiple options.

Subscription Portal

Self-service portal for subscription management. Customers can upgrade, downgrade, pause, or cancel their subscriptions.

Self-Service Invoice Portal

Empower customers to handle their own invoice queries, request adjustments, and update billing details without support tickets.

Billing Portal Software

Professional billing portal software for customer self-service. No-code setup with white-label branding options.

New Feature

Handle Billing Disputes in the Portal

Let customers raise invoice queries directly from their portal. Support Requests keeps everything organized with message threads, file attachments, and quick resolution actions.

Learn About Support Requests

Give your customers the experience they deserve

Set up your customer portal in minutes. Included in all PayRequest plans.

Get started free