Hold, don’t charge
Reserve the deposit on the renter’s card. Money only moves when you capture an amount.
Send a secure deposit link before pickup. The renter authorizes a temporary card hold, you inspect the bicycle on return, then capture only what is owed—or release everything.
VTT rental security deposit
€600.00
Funds held, not charged
Four-day authorization window
Rental
Electric VTT
Decision
Release or capture
From reservation to return
Protect mountain bikes, city bikes, e-bikes, batteries and accessories without collecting cash or manually refunding every renter.
Reserve the deposit on the renter’s card. Money only moves when you capture an amount.
Choose a hold period that covers pickup, the ride and your return inspection.
Charge a repair, missing accessory or late return without taking the entire deposit.
Send the link by email, SMS or WhatsApp so the bike is ready when the customer arrives.
Let walk-in renters authorize the deposit on their own phone—no card terminal required.
Keep the authorization, inspection decision and capture or release in one auditable timeline.
Common questions
Clear answers help renters understand that a card hold is not the same as a charge.
No. A pre-authorization temporarily reserves the amount on the renter’s credit card. You capture it only when an agreed charge is due; otherwise you release it.
Yes. Create reusable deposit links or templates with amounts that reflect each bike category, value and risk.
Common examples include damage, theft, a missing battery or charger, lost locks and helmets, cleaning, and agreed late-return fees.
Cover the rental plus enough time to inspect the bike. A four-day hold can suit a short rental; longer bookings need a longer supported authorization window.
Create a reusable deposit link, send it before pickup and keep every authorization decision documented.
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