For Landlords & Letting Agents

Collect a deposit from an international tenant — no local bank account needed

When a tenant is moving from another country, "just transfer the deposit to my account" doesn't work — they may not have a bank account where you live yet, can't send a SEPA or domestic transfer, and cash on arrival feels risky for both sides. Here's how to collect the deposit or holding fee before they've even landed.

190+
Countries tenants can pay from
135+
Currencies supported
20+
Payment methods
2%
Fee, capped at €25
The wall

Why deposit collection breaks down for overseas tenants

Most deposit workflows assume the tenant already banks in your country: a transfer reference, a domestic IBAN, maybe a cheque. None of that exists for someone who hasn't moved yet. The result is a frustrating standoff — the landlord won't hand over keys without a deposit, and the tenant has no way to pay one that either side trusts.

  • International (SWIFT) transfers can take 3–5 business days and cost the tenant €20–50 in bank fees.
  • Tenants moving from outside the EU/UK often can't open a local bank account until they have a registered address — which they don't have until they sign the lease.
  • Cash handovers on move-in day leave no paper trail for either party, and many landlords (rightly) refuse them.
  • PayPal 'friends and family' transfers feel unofficial, generate no receipt, and can be reversed.
The fix

A payment link your tenant can pay from anywhere

PayRequest turns the deposit or holding fee into a single link. Your tenant opens it on their phone — wherever they currently live — and pays with a debit/credit card, Apple Pay, Google Pay, or PayPal, in their own currency. No IBAN, no SEPA, no SWIFT reference needed. You choose whether the payment is a pre-authorization hold (released later) or an immediate charge.

Works from 190+ countries

Cards, Apple Pay, Google Pay and PayPal are accepted from almost anywhere — your tenant doesn't need a local bank account to pay you before they arrive.

135+ currencies handled automatically

You set the amount in euros (or your local currency). The tenant's card is charged in their own currency — the conversion happens automatically on the card network's side.

Pre-authorize or charge — your choice

Hold the deposit on their card without charging it (release after move-out with no issues), or charge it upfront and refund later. Both are built in.

A receipt and paper trail, automatically

Every payment generates a branded receipt for the tenant and a record in your dashboard — useful if a deposit dispute ever needs evidence.

Walkthrough

Collecting an international tenant's deposit, step by step

01

Create a payment request for the deposit or holding fee

Set the amount and choose 'pre-authorization' (hold) or 'charge now'. Add a short description — e.g. '1-month deposit, Flat 3B, Rotterdam'.

2 min
02

Send the link before they travel

Email, SMS or WhatsApp the link to your tenant while they're still abroad. They don't need to install anything or create an account to pay.

30 sec
03

Tenant pays with their card or wallet

They pay in their home currency using a card, Apple Pay, Google Pay or PayPal — the same way they'd pay for anything else online.

1 min
04

You get notified instantly

PayRequest confirms the payment (or hold) and emails you and the tenant a receipt. Funds settle to your bank account on your normal payout schedule.

Instant
05

Release, capture, or refund after move-out

If you chose a pre-authorization hold, release it (no charge) or capture part of it for damages. If you charged upfront, refund with one click from the dashboard.

End of tenancy
Comparison

Collecting from abroad: the options compared

MethodLocal bank account?Typical feeReceiptRefundable holdTime to receive
International bank transfer (SWIFT)
Sender needs SWIFT access€20–50 in sender/receiver feesBank statement onlyNo — manual refund transfer3–5 business days
Cash on arrival
Not requiredNoneNone, unless written manuallyNoImmediate, but risky
PayPal 'friends & family'
Not requiredOften 0%, but no protectionInformalNoInstant, but reversible
PayRequest payment linkBest
Not required — card or wallet2% capped at €25, paid by youAutomatic, brandedYes — pre-authorizationInstant confirmation, 1–2 day payout
Who this helps

Tenants who don't (yet) have a local bank account

International students

Securing a room before the semester starts — often while still in their home country and without a bank account where the university is located.

Relocating employees & expats

Company relocations run on tight timelines — the deposit often needs to be paid before HR has set up a local salary account.

Remote workers & digital nomads

Signing a 6–12 month lease in a new country while still being paid into a foreign account.

Sight-unseen lets

Tenants who view a property remotely and want to secure it immediately, before flying over for move-in day.

Under the hood

Why this works when bank transfers don't

PayRequest sits on top of Stripe, Mollie and PayPal's global payment rails — the same infrastructure used by Airbnb, Booking.com and major marketplaces to collect payments from guests anywhere in the world. Your tenant never needs to know any of this; they just see a simple, branded checkout page.

  • Card networks (Visa, Mastercard, Amex) work in almost every country — no SWIFT codes or IBANs required.
  • Apple Pay and Google Pay let tenants pay with a fingerprint or face scan from their phone.
  • Currency conversion happens automatically on the card network's side — you receive the amount in euros (or your chosen currency), regardless of what currency your tenant's card is in.
  • Pre-authorization holds use the same technology hotels and car rental companies use for security deposits — funds are reserved but not taken unless you capture them.
FAQ

Frequently asked questions

Can a tenant pay a deposit without a bank account in my country?+
Yes. PayRequest payment links accept debit/credit cards, Apple Pay, Google Pay and PayPal — none of which require the payer to have a bank account in your country. The tenant pays from their existing card or account, wherever that is.
What currencies can the tenant pay in?+
You set the amount you want to receive (e.g. €1,200). The tenant's card is charged in their own currency, with conversion handled automatically by the card network — there's nothing for either of you to configure.
Is the deposit refundable if I use a pre-authorization hold?+
Yes. A pre-authorization reserves the funds on the tenant's card without charging them. At the end of the hold period (typically 7–30 days, configurable), you can release it with no charge, or capture part or all of it if deductions are needed.
Will the tenant be charged extra fees for paying internationally?+
Possibly a small currency conversion fee from their own card issuer — the same fee they'd pay for any international purchase. PayRequest doesn't add foreign transaction fees on top.
Who pays PayRequest's fee?+
PayRequest charges the landlord (you) 2% of the successful payment, capped at €25 per transaction. There's no monthly fee, and nothing is charged if the payment doesn't go through.
Do I still need to register the deposit with a tenancy deposit protection scheme?+
Yes — collecting the money through PayRequest doesn't change your legal obligations under schemes like the UK's DPS, mydeposits or TDS, or equivalent schemes elsewhere. PayRequest handles the payment; you (or your agent) still register it as required by local law.
Security Deposits for Landlords

Stop chasing international bank transfers

Send your next tenant a payment link they can pay from anywhere — no IBAN, no SWIFT codes, no cash handovers.