Trust & Safety

Report Abuse or Fraud

At PayRequest, we take security, fraud prevention, and compliance seriously. If you encounter a PayRequest payment link, invoice, or account that violates our Terms of Service, is involved in fraudulent activity, phishing, or operates from a sanctioned region, please report it below.

Submit a report

The more detail you provide, the faster we can investigate. Please include dates, amounts, and any communication you received.

We use this only to follow up on your report. It is never shared with the reported party.

By submitting this report you confirm the information provided is accurate to the best of your knowledge. Reports are reviewed by our Trust & Safety team and may be shared with payment providers, law enforcement, or regulators where legally required. Your contact details are never shared with the reported party.

What happens after you report?

1. Review

Our Trust & Safety team reviews every report, typically within 2 business days. Urgent reports involving active fraud or phishing are prioritized.

2. Investigation

We investigate the reported link or account against our Terms of Service, including checks with the connected payment providers where relevant.

3. Action

Confirmed violations result in immediate suspension of the link or account. Where legally required, we report findings to payment providers, regulators, or law enforcement.

Not for payment disputes

This form is for abuse reports only. If you paid for a product you did not receive, or want a refund, contact the seller first — and if that fails, your payment provider or bank (chargeback). PayRequest does not hold funds and cannot reverse payments.

Law enforcement & urgent legal requests

Law enforcement agencies and legal representatives can contact our legal team directly at [email protected]. Please include your agency or firm, the legal basis of your request, and the specific links or accounts involved.

Prefer email?

You can also send reports, including attachments and evidence, directly to:

[email protected]