Use your existing Stripe account to collect a security deposit by link. Your customer authorizes a card hold; after inspection, capture the amount owed or release it. No coding required.
Free: 3 new requests per calendar month, 1 open at a time. Premium: 15 new requests, 5 open. Business and Growth: unlimited. Pending requests, authorized holds and partially captured deposits count as open. Business is €20/month and available on request. Contact support via payrequest.io/contact; we check your account and payment provider before activation. Existing Business subscriptions stay unchanged. Deposit costs & limits
Interactive example · fictional data
Explore a fictional example for this page. No real order or payment is created.
Keep your existing Stripe account and booking process. Create a hosted deposit link, confirm the card authorization and decide on capture or release after inspection.
Free: 3 new deposits per month, 1 active at a time. Check your dashboard for paid-plan allowances. A card hold reserves available funds; the provider deadline remains binding.
A security deposit is not an upfront payment. The amount remains a temporary card hold until you capture it, release it, or the provider deadline expires.
Set an amount and duration. Send the branded link by email, message, or QR code.
The customer confirms the card hold. PayRequest records the provider deadline and status.
After checkout or return, capture only a justified amount—or release everything.
The customer page shows whether the hold is active, captured, released, or expired.
Start with the job you need to complete: replace cash, create a first link, manage a weekend rental or compare software.
Use the changeover checklist and customer message before replacing cash at pickup.
View the workflowConnect your account, share the request and verify authorization before handover.
View the workflowMatch Friday pickup to Monday inspection and one complete settlement decision.
View the workflowChoose between a collection layer, rental inventory software and a guest-management suite.
View the workflowA security deposit lasts until its provider-confirmed authorization deadline. Card network, payment method and account eligibility affect the window; a configured duration cannot override it. PayRequest Business can request replacement Stripe holds with prior customer consent, within an agreement lasting up to 30 days from the first authorization. Each replacement still needs bank approval.
For new Stripe deposits, customers can optionally agree to save their card and permit replacement holds for the same amount and booking, for up to 30 days from the first authorization. The option appears on the direct deposit authorization page and deposit product or Smart Link checkout. Leaving it unchecked does not prevent the original authorization. Existing holds without that prior consent cannot use saved-card renewal.
On Business, open Security Deposits → the deposit → Renew deposit authorization during the final 48 hours of an eligible hold. This is a merchant-requested action, not automatic renewal. A merchant expiry email is queued when an opted-in hold enters its final 48 hours; delivery depends on the queue and email provider.
PayRequest requests a new reservation using the saved card. The original reservation remains until Stripe confirms the replacement and confirms cancellation of the old hold. Both reservations may briefly appear on the customer’s card. A declined replacement leaves the original hold and deadline in place. Renewal captures no funds.
The business and customer receive a confirmation notice. The customer follows the confirmation link to the secure PayRequest payment page and chooses Confirm deposit renewal. From an app or custom-domain page, Open secure bank confirmation takes them there. They do not enter their card again, but the bank may still decline. Confirmation is available for up to 23 hours after the renewal request and only while enough time remains within the agreed limit. Without confirmation, the original hold is not extended.
Capture and release pause while an attempt is unresolved to prevent acting on the wrong reservation. Check renewal status checks the existing attempt. Cancel renewal attempt cancels only the replacement and keeps the original hold when it is still valid. If an uncertain attempt has no saved provider reference, contact support; do not create another deposit to retry it.
The provider-confirmed deadline always applies. PayRequest requires at least seven days remaining within the 30-day agreement before requesting another authorization. A final short extension may therefore be unavailable. A replacement that does not extend the original deadline or would exceed the agreement is canceled. This is not a guaranteed continuous 30-day hold or an extension of the same authorization.
Use Withdraw permission for further renewals if the customer withdraws consent. This also cancels an unresolved replacement when its exact provider reference is available. It does not refund a charge or release a previously completed hold. Existing holds remain manageable after a plan change; new renewals require Business.
Create a deposit link from your rental software, follow authorization with signed webhooks, then capture a supported amount or release the hold after inspection.
Read the API referenceDocumented endpoints · keep OAuth tokens server-side
POST /api/v1/deposits
Idempotency-Key: booking-104-deposit-v1
GET /api/v1/deposits/{id}
POST /api/v1/deposits/{id}/capture
POST /api/v1/deposits/{id}/releaseOAuth scopes: billing.read for retrieval; billing.write for creation, capture and release.
Create a deposit link with a booking reference. Reuse the same Idempotency-Key and payload when retrying creation.
Verify signed webhooks and retrieve current deposit state. Link creation is not proof that funds are reserved.
Capture a justified amount or release the hold. Stripe supports one final capture; a partial charge releases the unused amount.
The provider capture deadline remains the hard limit. A booking date or configured duration cannot extend a card authorization.
Try this illustrated walkthrough with fictional data. It makes no payment and does not access your account. In the app, the final Capture button charges the customer.
Read the PayRequest deposit status and the provider deadline together. A bank statement marked “pending” is not the same as a pending deposit in PayRequest.
| PayRequest status | Meaning | Next step |
|---|---|---|
| Pending / Waiting for customer | Authorization has not been confirmed. | Ask the customer to complete the secure checkout; capture is unavailable. |
| Processing authorization | The provider is still confirming the attempt. | Wait for confirmation. If it remains stuck, contact support with the deposit reference. |
| Authorized / Funds reserved | The hold is confirmed. | Capture all or part, or release, before the displayed deadline. |
| Captured / Partially captured | An amount has been charged. | For Stripe, check the final charge and released remainder; no second capture. |
| Released / Expired | The hold is no longer available. | Do not attempt capture. Agree a new request if an amount is still due. |
| Authorization attempt expired | The checkout attempt expired; this does not rule out another hold. | Check provider records and exact references before arranging another authorization. Contact support if the result is uncertain. |
Choose the outcome that matches the inspection. A partial capture releases the remaining authorized amount.
Everything is returned as agreed. Release the complete hold.
Capture a documented cleaning, fuel, or replacement cost and release the rest.
Use the full amount only when the documented loss supports it.
Card-network and provider rules determine how long a hold remains capturable. PayRequest surfaces the deadline so you can inspect with a buffer.
PayRequest currently charges €0 platform fee on this Stripe security-deposit capture flow. Stripe deducts its processing fee from the amount captured. This is separate from PayRequest's standard fees for ordinary payments.
Example: €350 authorized → €150 captured → €200 released. PayRequest capture fee: €0. Net proceeds: €150 minus the actual Stripe fee. Your subscription, if any, is separate.
Do not derive a universal Stripe rate from one payment. Use the fee details for your own Stripe account and transaction.
Free: 3 new requests per calendar month, 1 open at a time. Premium: 15 new requests, 5 open. Business and Growth: unlimited. Pending requests, authorized holds and partially captured deposits count as open. Business is €20/month and available on request. Contact support via payrequest.io/contact; we check your account and payment provider before activation. Existing Business subscriptions stay unchanged.
Monthly allowances reset on the first day of each month. Closing an eligible unused request frees an open slot but does not restore the monthly allowance. Eligible existing Premium subscriptions retain unlimited access while the same subscription remains active or in trial and stays on Premium. You can still manage, capture and release existing deposits after a plan change.
Close unused request is available only when PayRequest can confirm authorization never started. Requests with provider attempts, uncertain results or existing holds need support review. An expired checkout or missing provider row does not prove no funds are held.
Release is recorded only after provider confirmation. Your customer’s bank determines when the pending entry disappears and available funds update. Releasing a remaining hold does not refund an earlier capture.
Check my deposit allowanceUse a focused page for your property, vehicle, equipment, or venue.
Room damage and incidentals
Damage, cleaning, and keys
Damage, fuel, and late returns
Missing parts and damage
Hull, fuel, and late return
Damage, cleanup, and overtime
Interior, fuel, and cleaning
Gear, studio, and accessories
Direct-booking deposits
Independent deposit collection
Keys, furniture, and facilities
Tents, furniture, and AV gear
Customers see the amount, deadline, remaining hold, and capture history on a branded page. You keep a clear record from authorization through release.
Interactive example · fictional data
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No. With pre-authorization, the amount is reserved on the customer's card but is not charged unless you capture all or part of it.
Yes. Capture the documented amount you need and release the remainder.
It depends on the provider, card network, payment method, and account eligibility. Use the deadline shown on the individual PayRequest deposit.
The authorization can no longer be captured. If payment is still due, create a new payment or deposit request.
No. Authorization holds require a supported card or provider flow. Bank transfers such as iDEAL and SEPA do not place card holds.
No. PayRequest's current Stripe deposit flow makes one final capture. A partial capture releases the unused amount. Determine the total supported amount before confirming.
Yes. A pending PayRequest deposit is not a confirmed authorization. Capture becomes available after successful authorization and only before its deadline.
Open Security Deposits in your PayRequest business account, click the underlined customer name or View Deposit, then choose Partial Capture on the detail page. Review the amount before the final Capture confirmation.
The current Stripe security-deposit capture flow charges €0 PayRequest platform fee. Stripe processing fees still apply. Ordinary payments and subscription charges follow their own pricing.
Free: 3 new requests per calendar month, 1 open at a time. Premium: 15 new requests, 5 open. Business and Growth: unlimited. Pending requests, authorized holds and partially captured deposits count as open. Monthly allowances reset on the first day of each month. Closing an eligible unused request frees an open slot but does not restore the monthly allowance. Eligible existing Premium subscriptions retain unlimited access while the same subscription remains active or in trial and stays on Premium. You can still manage, capture and release existing deposits after a plan change.
Create a deposit link, follow the provider deadline, and capture only what the inspection supports.