Automated Collection

Send collection letters automatically

Escalate unpaid invoices to physical mail when emails fail. Send legally compliant WIK-brieven and sommaties via PostNL, all automated through PayRequest.

Start sending letters
Read documentation
From €1.07
Per letter
PostNL
Certified delivery
Legal
Dutch compliant
Letter Preview
Printed & posted via PostNL
Ready to send
Your Business Name
Keizersgracht 123
1015 CJ Amsterdam
Netherlands
Jan de Vries
Prinsengracht 456
1016 HK Amsterdam
SOMMATIE - Tweede herinnering
Betreft:
Factuur #INV-2024-0892
Openstaand bedrag:
€1,249.00
Vervaldatum:
15 december 2024
Geachte heer De Vries, Ondanks onze eerdere herinneringen hebben wij nog geen betaling ontvangen voor bovenstaande factuur. Wij verzoeken u vriendelijk doch dringend het openstaande bedrag binnen 14 dagen te voldoen.
Uiterste betaaldatum: 29 december 2024
Printed & posted via PostNL
Track & trace included
PostNL Ready

How automatic letter sending works

Set up your escalation rules once, and PayRequest handles the rest automatically.

Step 1

Email Fails

Customer ignores email reminders after set period

Step 2

Letter Triggered

PayRequest generates letter from template with invoice data

Step 3

Sent via Pingen

API sends to Pingen.nl for printing and PostNL delivery

Step 4

Track Delivery

Monitor delivery status and plan next escalation step

Complete letter automation toolkit

Everything you need to escalate unpaid invoices to physical mail, with full legal compliance.

API-Powered Sending

Letters sent automatically via Pingen.nl API. No manual printing or posting required.

WIK-Brief Templates

Legally compliant templates for Dutch B2C debt collection (Wet Incassokosten).

14-Day Sommatie

Formal payment demand letters with proper legal notice periods.

Registered Mail Option

Send aangetekend (registered) for proof of delivery when needed.

Multi-Language Templates

Pre-made templates in Dutch, English, German, and French.

Automatic Escalation

Email reminders → Warning letter → WIK-brief → Collection, all automated.

Professional letter templates

Choose from legally vetted templates or customize your own. All templates follow Dutch debt collection regulations.

7 days overdue

Friendly Reminder

First contact letter, friendly tone

21 days overdue

Payment Demand

Formal sommatie with deadline

35 days overdue

WIK-Brief

B2C legal notice (Wet Incassokosten)

49 days overdue

Final Warning

Last notice before collection agency

WIK Compliant

Dutch legal compliance built-in

Our templates follow the Wet Incassokosten (WIK) requirements for consumer debt collection in the Netherlands.

14-Day Notice Period
Required waiting period between WIK-brief and charging collection costs
Maximum Fee Calculation
Automatic calculation of legally permitted incassokosten based on amount
Consumer Protection
Templates distinguish between B2B and B2C, applying different rules
Registered Mail Proof
Aangetekend option provides legal proof of delivery
Wet Incassokosten
Dutch debt collection law
Maximum Collection Fees
Up to €2,500
15%Min. €40
€2,500 - €5,000
10%Over €2,500
€5,000 - €10,000
5%Over €5,000
Over €10,000
1%Over €10,000
Automatic fee calculation included

Simple, transparent pricing

Pay only for letters you send. No monthly fees for the letter feature.

Standard Letter

€1.07
Black & white printing
A4 envelope
PostNL standard delivery
Track & trace
2-4 business days
Recommended for WIK

Registered Letter

€4.95
Aangetekend verzending
Proof of delivery
Signature required
Legal documentation
Insurance included

Prices include printing, envelope, and postage. Volume discounts available for 100+ letters/month.

Seamless integration with your workflow

Collection letters integrate with your existing PayRequest dunning and invoicing setup.

Dunning Management

Automatic escalation from email reminders to physical letters

Invoicing

Pull invoice data, amounts, and due dates directly into letters

Activity Log

Track all sent letters, delivery status, and customer responses

Escalate professionally

Start sending collection letters today

Set up automated letter escalation in minutes. Pay only for letters you send.

Start for freeView documentation