For equipment rental businesses

Equipment rental deposits. Ready before pickup.

Send a deposit link for tools, camera gear or sound and lighting equipment. Your customer authorizes a temporary card reservation; your team checks the status before handing over the kit and decides after inspection. Keep your existing booking and inventory system.

Illustration of audio rental equipment, an inspection checklist and a deposit confirmation on a phone
Illustration, not a live customer account. Amounts and authorization windows depend on your booking and provider.

One booking reference, from request to return

  1. 01

    Prepare the request

    Record the rental reference, amount, currency, handover, return and inspection appointment. State the deposit separately from the rental fee.

  2. 02

    Verify reserved funds

    The customer completes the secure checkout. Check Funds reserved / Authorized, the exact reference and the provider deadline before dispatch.

  3. 03

    Inspect the complete kit

    Match asset IDs, accessories and existing condition notes. Gather all supported costs before the final Stripe capture.

  4. 04

    Capture or release

    If nothing is owed, release the confirmed hold. Otherwise review the justified amount and final result; the bank controls when a release is visible.

Does the hold cover return and inspection?

Work backwards from the final decision. A duration entered in a product does not override card-network or provider rules.

Rental situationWhat to checkDecision before handover
Short weekend hireAuthorization time through return, inspection and a decision bufferUse the actual capture-before deadline, not a general seven-day claim.
Long or extended hireWhether the current window still covers the full planConfirm an eligible longer or replacement authorization before relying on it. Renewal is not guaranteed.
Customer has not completed authorizationRequest status and exact provider recordsA paid rental fee or sent deposit link is not proof of reserved funds.

What does a Stripe deposit capture cost?

PayRequest currently charges €0 platform fee on this Stripe security-deposit capture flow. Stripe deducts its processing fee from the amount captured. This is separate from PayRequest's standard fees for ordinary payments.

Example: €350 authorized → €150 captured → €200 released. PayRequest capture fee: €0. Net proceeds: €150 minus the actual Stripe fee. Your subscription, if any, is separate.

Free: 3 new requests per calendar month, 1 open at a time. Premium: 15 new requests, 5 open. Business and Growth: unlimited. Pending requests, authorized holds and partially captured deposits count as open. Business is €20/month and available on request. Contact support via payrequest.io/contact; we check your account and payment provider before activation. Existing Business subscriptions stay unchanged.

Deposit costs & limits

Keep the equipment record with the booking

Retain the agreed rental terms, asset or kit IDs, accessory count, condition photos, handover acknowledgement and return findings in your own records. PayRequest manages the deposit workflow; it does not establish damage liability, provide insurance or replace inventory software. Choose the amount from your own documented rental risk rather than a universal percentage.

Can I charge the same Stripe deposit more than once?

The current PayRequest Stripe deposit flow uses one final capture. A partial capture charges the chosen amount and releases the unused amount; inspect the complete kit before confirming.

Does Pending prevent me from capturing?

Yes. A pending PayRequest deposit is not a confirmed authorization. Capture becomes available after successful authorization and only before its deadline.

Check the current product and provider rules

PayRequest security-deposit documentationStripe