Define the deposit
Choose the amount and disclose release and capture conditions in your rental agreement.
For direct bookings, ask guests to authorize a card hold without a payment terminal. Share a link, check authorization, then release the deposit or capture an amount owed after inspection.
Try this illustrated walkthrough with fictional data. It makes no payment and does not access your account. In the app, the final Capture button charges the customer.
Choose the amount and disclose release and capture conditions in your rental agreement.
Share the secure link by email or WhatsApp. Schedule authorization around the stay and the actual expiry deadline.
Sending a link does not secure a deposit. Check the authorized status and capture deadline before handing over the keys.
Document any damage. Release the hold if all is well, or capture the justified amount before authorization expires.
There is no universal 7- or 30-day hold period. The card, provider and account eligibility determine the window. Check the actual deadline in your dashboard and inspect before it. If authorization fails or expires, agree a new request with your guest.
An external deposit must be permitted by your agreement and booking channel. Do not use PayRequest to bypass Airbnb, Vrbo or another intermediary’s rules. Disclose the amount and conditions before booking.
Connect an eligible Stripe account for card holds. Successful authorization reserves funds without immediately charging them and reduces the available card balance. Capture is a payment: PayRequest charges 2%, capped at €25 per transaction, plus Stripe processing fees. Releasing a hold is different from refunding a completed charge.
Free currently includes 1 active security deposit and 3 new deposits per month. Unlimited deposits require an eligible Business or Growth plan. Check your dashboard for your allowance and any existing account arrangement. Deposit costs & limits
Check the rules:Stripe authorization windowsAirbnb security deposit rules