To arrange a security deposit for a love room or romantic spa suite, send guests a card authorization link and verify that funds are reserved. After inspection, release the hold or capture the justified amount before the authorization expires. The accommodation payment is separate.
This guide covers direct bookings. The €200 example is illustrative, not a recommended market rate. La Suite publishes a €200 card-hold policy; Love Room Spa describes an €800 hold and a secure email link. These businesses are examples of demand, not claimed PayRequest customers.
Reserve funds, release a hold or capture payment
A €200 authorization reserves available funds or card capacity without an immediate captured payment. Releasing it means €0 captured; the bank controls when available funds update. Capturing €60 charges that amount and releases €140. A booking deposit and the accommodation balance remain separate payments.
Stripe explains authorization and capture. The deadline depends on the card network, transaction and eligibility. Never promise a fixed 7, 14 or 30 days; check the actual deadline.
Create and share a €200 deposit link
- Disclose the amount, covered events and inspection procedure before booking. Check the booking channel permits an external request.
- Create a security-deposit link, connect Stripe for the workflow described here and enter €200 with a recognizable booking reference. Choose a deposit, not an ordinary payment link.
- Send it by WhatsApp or email with the property name and stay dates.
- Open Security Deposits and the guest record. Authorized / Funds reserved confirms the hold. Pending / Waiting for customer does not.
- Check that the actual capture deadline covers checkout, inspection and the decision. Assign an inspection owner.
The security-deposit feature illustrates these states. The broader vacation-rental guide covers general arrival preparation.
Guest message template
Replace every field and make sure your operation can meet these commitments. Never request a full card number or security code in chat or email.
A worked weekend and €60 damage example
Assume Friday 17:00 arrival, Sunday 11:00 departure and Sunday noon inspection. Agree on Thursday authorization only if its actual deadline covers the Sunday decision. This schedule does not establish a provider hold duration.
Record initial and final condition of keys, remote controls, linen, furniture and visible spa condition. Separate ordinary wear and existing damage from new issues. Use competent staff for technical equipment checks.
If everything is in order, release €200 and notify the guest. For €60 of documented damage supported by the accepted terms, gather evidence and explain the amount. In Security Deposits, open the guest name or View Deposit, select Partial Capture, verify €60 captured and €140 released, then confirm Capture.
PayRequest’s current Stripe workflow makes one final capture and releases the unused balance. You cannot later capture the €140 from that authorization. Complete the inspection first; see the partial-capture guide.
Failed or expired authorization
Ask a guest with Pending status to complete checkout. If authorization fails, check the payment method or agree on another compatible route. Check for an existing authorization before creating duplicates. Processing authorization still needs provider confirmation; contact support with the reference if it persists.
Released or Expired means the hold cannot be captured. Agree on a new request if money remains due. Never capture an unjustified amount simply to beat expiration. See authorization expiring before inspection.
Costs and useful success measures
Free currently includes 1 active deposit and 3 new deposits monthly. Check dashboard quotas and Business or Growth eligibility for more volume. The current Stripe deposit-capture workflow has €0 PayRequest platform fees; Stripe processing fees and any subscription are separate. Ordinary payments have their own pricing. Check deposit fees and limits.
Measure links created, successful authorizations, settlements after inspection and volume-related Business upgrades separately. €0 revenue from a released deposit can be a successful outcome: the hold protected the booking without a captured payment.
Create your security-deposit link
Start with one direct booking, disclosed terms and a planned inspection. Create your deposit link, then verify authorization and deadline.
Editorial note: sources checked October 2, 2026. AI assisted writing and generated the illustrative cover. Dates, reference and settlement amounts are worked examples, not an executed transaction or customer result.
