SEPA Direct Debit Automation: From Mandate to Renewal

SEPA direct debit automation collects agreed recurring EUR payments from a customer’s bank account after authorization. In PayRequest, use a supported recurring product and an eligible connected provider; a one-time bank-payment link alone does not authorize future debits.

What must happen before the first renewal?

  1. Step 1

    Connect your eligible Mollie account and activate the required payment methods. Complete the provider’s verification before inviting customers.

  2. Step 2

    Create the recurring product with its amount, currency, interval and cancellation terms. Explain how the customer authorizes future collections.

  3. Step 3

    Have the customer complete the supported first-payment flow. The PayRequest Mollie integration can create a €0.01 mandate-verification checkout; this is distinct from the recurring product price.

  4. Step 4

    Check that the provider mandate is valid and the subscription is active. A customer record or opened checkout is not sufficient authorization.

A €30 monthly membership: the state checklist

Illustrative operating worksheet, not a live charge. A successful verification payment establishes authorization; do not count that verification as the €30 membership payment.

StageWhat to verifyWhat to do next
SetupCorrect customer, price €30, monthly intervalComplete the first-payment flow
MandateValid provider mandate and correct accountConfirm the active subscription and next date
RenewalProvider payment is pending or confirmed paidGrant or renew access according to confirmed status
FailureFailure reason and current subscription statusResolve the cause before any supported retry
CancellationEffective date and future collection scheduleStop future collections and confirm the end date

Handle pending payments, failures and cancellations

SEPA collection is asynchronous. Keep pending separate from paid, reconcile the provider result, and communicate a failed collection clearly. Check for an existing pending attempt before retrying so you do not collect twice. A cancelled or invalid mandate requires a valid replacement before further collection. Cancellation stops future billing according to the subscription terms; a refund is a separate action.

Choose the guide or the product

This guide explains the collection lifecycle. The SEPA Direct Debit feature page describes PayRequest’s supported product workflow. For a single customer payment without future authorization, use a payment link instead.

Plans and fees

Free is €0/month with a 2% standard platform fee per successful payment, capped at €25 per transaction. Premium is €5/month and Business €20/month, with 0% standard platform fees while active. Payment-provider fees, taxes and commission-payment exceptions are separate. Selecting a paid plan does not activate it; complete setup and checkout.

Receiving payments requires a supported, approved payment-provider account. Available methods depend on your country, provider and product.

Questions before you start

Is an iDEAL payment automatically a recurring mandate?

Only a suitable first-payment flow that obtains recurring consent can establish authorization. A normal one-time iDEAL payment is not sufficient.

Does PayRequest support every Mollie recurring method?

Provider capability and PayRequest integration are separate. This workflow describes the supported Mollie SEPA route; it does not promise automatic PayPal renewals through PayRequest.

Can I treat pending as paid?

No. Check the provider-confirmed payment status and your delivery policy before providing access.

Continue with the right workflow

Sources and product requirements