Customer Profile

Complete customer 360° view

Everything about your customer in one place. View activity, manage orders, track payments, and take action - all from a unified profile page.

7
Profile tabs
10+
Quick actions
Live
Activity tracking
payrequest.app/customers/techvision

TechVision B.V.

Business Customer • VIP

VIPEnterprisePriority Support
24
Invoices
18
Orders
3
Subscriptions
Customer Details
Total Revenue€12,450
Customer TypeVIP
🇳🇱Netherlands
+31 20 123 4567
Herengracht 182
1016 BR Amsterdam
24 invoices • 22 paid
Total: €12,450 • Unpaid: €890
INV-2024-024

Jan 5

€450.00Paid
INV-2024-023

Dec 28

€890.00Pending
INV-2024-022

Dec 15

€1,200.00Paid
Activity Log
Invoice paid
SEPA Mandate

NL91 •••• 1643 00

Intuitive Layout

Sidebar + Tabs for Everything

The customer profile is designed for efficiency. A sticky sidebar provides quick access to actions and contact info, while the tabbed main area organizes all your data.

Left Sidebar

Always visible with overview, actions, and contact details

Customer avatar & status
Quick stats (invoices, orders, subscriptions)
Tag management
Quick action buttons
Contact info with map
SEPA mandate card

Main Content Area

Tabbed interface for organized data access

Customer/Business tab
Orders tab
Invoices tab
Subscriptions tab
Smart Links tab
Transactions tab
Activity Log tab
7 Comprehensive Tabs

All data, perfectly organized

Switch between tabs to access orders, invoices, subscriptions, payment links, transactions, and activity history. Each tab has filters, sorting, and quick actions.

Customer / Business

Personal or business info with KVK sync and VAT validation

Personal informationBusiness detailsKVK integrationVAT validation+2 more

Orders

All orders with status, payment info, and totals

Status filtersSortable columnsPayment statusOrder details+1 more

Invoices

Complete invoice history with send reminders

Summary callout8 status filtersSend remindersCreate invoice+1 more

Subscriptions

Recurring billing with MRR tracking

MRR calculationStatus filtersNext billing dateCreate subscription+1 more

Smart Links

Payment links created for this customer

Link statusViews & paymentsRevenue trackingEdit links

Transactions

Complete payment history with Mollie IDs

All transactionsPayment methodMollie IDsRefund tracking

Activity Log

Chronological feed of all customer events

Invoice eventsOrder eventsSubscription eventsData changes+1 more
One-Click Actions

Do more, faster

The quick actions card puts common tasks at your fingertips. Create invoices, start subscriptions, add notes, and manage tags without navigating away.

Primary Actions

Create Invoice

Generate invoice with customer pre-selected

Create Subscription

Set up recurring billing instantly

Create Order

New order with customer linked

Add Note

Private notes for your team

Manage Tags

Add or remove customer tags

Management Actions

Login as Customer

Access portal as this customer

Archive Customer

Move to archived status

Reactivate

Restore archived customers

Create Support Ticket

Start a support conversation

Quick Actions

SEPA Direct Debit
Valid
IBAN
NL91 ABNA 0417 1643 00
Account Holder
TechVision B.V.
BIC
ABNANL2A
Signed Date
15 Jan 2024
Reference
MD-2024-001234
Payment Methods

SEPA Direct Debit at a glance

For customers with active SEPA mandates via Mollie, see all details in an elegant credit card-style display. Verify status, view IBAN, and track the mandate lifecycle.

Mandate status (Valid/Invalid)
Account holder name
Formatted IBAN display
BIC code
Signature date
Mandate reference ID
Smart Integrations

Verify & enrich automatically

Connect to official registries for accurate, up-to-date business information. Validate VAT numbers and sync Dutch company data effortlessly.

KVK Integration

Dutch Chamber of Commerce

Auto-fill company data
Re-sync on demand
Legal form lookup
Industry classification
Trade names
Established date

VAT Validation

European VIES System

Validate VAT numbers
Company verification
Auto tax exempt
Validation timestamp
VIES address check
Team Collaboration

Private notes for your team

Add internal notes visible only to your team. Track important customer details, meeting notes, special requirements, or anything your team needs to know.

Rich text notesAuthor attributionTimestampsEdit & deleteTeam-only visibility
Organization

Tags for better organization

Assign color-coded tags to segment and organize your customers. Filter by tags, create custom segments, and streamline your workflow.

Add tags instantlyRemove with hoverCreate new tagsColor selectionMultiple tags per customerFilter by tags
Data Management

Archive & status management

Keep your customer list clean with smart archiving. Track reasons, maintain history, and reactivate when needed. GDPR-compliant data handling built in.

Customer statuses
ActiveArchivedSuspended
Archive reasons
No longer neededDuplicate entryCustomer requestPayment issuesOther

What happens when archived

Hidden from default list
Status badge shows Archived
Archive reason displayed
History remains accessible
Portal access disabled
Can be reactivated anytime
Testing & Support

See what your customers see

Login as any customer to test the portal experience, troubleshoot issues, or assist with their account. Full portal access with their permissions.

Creates an actual session. Be careful not to modify data unintentionally.

Learn More
View customer portal
Test payment flows
Check invoice views
Verify subscriptions
Debug issues
Complete customer management

Ready to know your customers?

Get the complete picture of every customer. Activity tracking, quick actions, integrations, and everything you need in one unified profile.

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