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Subscription Portal

Self-Service Subscription Management

Let customers manage their subscriptions independently. Upgrades, downgrades, pauses, and cancellations — all without contacting support.

23%
Churn reduction
35%
Self-service upgrades
90%
Less subscription queries

Subscription Portal Features

Complete subscription lifecycle management in customer hands.

Plan changes

Customers upgrade or downgrade with prorated billing handled automatically.

Pause subscriptions

Allow temporary pauses instead of cancellations to reduce churn.

Cancellation flow

Smart cancellation with retention offers and feedback collection.

Usage visibility

Show customers their current usage vs plan limits in real-time.

Add-on management

Enable customers to add or remove features and add-ons self-service.

Renewal information

Clear visibility into upcoming renewals, amounts, and dates.

Subscription Portal Use Cases

Essential for any business with recurring revenue and subscription customers.

SaaS Products

Customers manage seats, tiers, and features independently.

Membership Sites

Members control their access level and billing preferences.

Digital Services

Users adjust plans based on their evolving needs.

Media & Publishing

Subscribers manage content access and renewal settings.

Empower Subscription Self-Service

Reduce churn. Increase upgrades. Let customers manage their subscriptions.