Helpcenter Archive - PayRequest

Frequently Asked Questions

Orders

  • How do I cancel or change my order?

    Unfortunately, it’s not possible to make any changes to an order or cancel it once it has been placed. However, you could ask for a refund.

  • How to track my order?

    You will receive an email from us after you have placed the order. You’ll get confirmation in your email when you purchase and we’ll let you know when your order is on the move. You will be able to track your order through your preferred shipping partner.

  • What are my payment options?

    We accept all the popular payment methods such as PayPal, Visa, MasterCard, Discover, Amazon Pay, American Express and Google Pay.

Shipping & Delivery

  • Do you ship overseas?

    Yes, we ship all over the world. Please note that additional shipping costs will be applied based on your delivery location.

  • Do you offer free shipping?

    Yes, free shipping is available for all the orders that’s placed inside the United States. We charge shipping fees for overseas orders.

  • How long does the delivery take?

    We usually take 3-5 business days for your order to be shipped & delivered.

Refund & Exchange

  • How long does it take to get the Refund?

    Once we receive your return, please allow us 3-5 business days for your refund to process. Refund amount will be automatically debited to the same form of payment originally used for purchase.

  • How do I track my Refund?

    To track the status of your refund, kindly refer to your confirmation email that you have received from us.

  • What is your Refund & Exchange Policy?

    You can ask for a refund within 30 days of your purchase. Returned items must be in the exact same condition as they were received.

Let's Start Your Social Media Success Story Today!

At Ourgrid, we’re committed to helping you achieve your social media marketing goals. Whether you’re looking to boost brand awareness, drive engagement, or increase conversions, our team of experts is here to guide you.
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Frequently Asked Questions

Have Questions About Our Social Media Marketing Services? We Have Answers!
What is Social Media Marketing (SMM)?
Social Media Marketing, or SMM, is a digital marketing strategy that involves creating and sharing content on social media platforms to achieve marketing goals. It encompasses activities like content creation, audience engagement, advertising, and analytics to build and strengthen a brand’s online presence.
Why is Social Media Marketing important for my business?
Social Media Marketing, or SMM, is a digital marketing strategy that involves creating and sharing content on social media platforms to achieve marketing goals. It encompasses activities like content creation, audience engagement, advertising, and analytics to build and strengthen a brand’s online presence.
Which social media platforms should my business be on?
Social Media Marketing, or SMM, is a digital marketing strategy that involves creating and sharing content on social media platforms to achieve marketing goals. It encompasses activities like content creation, audience engagement, advertising, and analytics to build and strengthen a brand’s online presence.
What sets your Social Media Marketing services apart?
Social Media Marketing, or SMM, is a digital marketing strategy that involves creating and sharing content on social media platforms to achieve marketing goals. It encompasses activities like content creation, audience engagement, advertising, and analytics to build and strengthen a brand’s online presence.
Can you help with both organic and paid marketing?
Results can vary based on factors like your industry, goals, and the level of competition. However, you can typically expect to see initial improvements in engagement and reach within the first few months. For more substantial growth and conversions, a longer-term commitment is often required.
How do you measure the success of marketing campaigns?

Results can vary based on factors like your industry, goals, and the level of competition. However, you can typically expect to see initial improvements in engagement and reach within the first few months. For more substantial growth and conversions, a longer-term commitment is often required.

Is marketing suitable for my industry/business type?
Results can vary based on factors like your industry, goals, and the level of competition. However, you can typically expect to see initial improvements in engagement and reach within the first few months. For more substantial growth and conversions, a longer-term commitment is often required.
What is the typical duration to see results from Social Media Marketing campaigns?

Results can vary based on factors like your industry, goals, and the level of competition. However, you can typically expect to see initial improvements in engagement and reach within the first few months. For more substantial growth and conversions.

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