Pre-Authorization

Temporarily holdcard fundswithout charging

Pre-authorizations let you temporarily hold an amount on your customer's credit card. During the hold period, the funds are unavailable to the customer. Capture the funds if needed, or release them automatically.

7 days
Maximum hold
<1s
Processing
Yes
Partial capture
pay.payrequest.me/premiumrental/hold

Premium Car Rental

Vehicle pre-authorization

€500.00
On Hold

Funds reserved, not charged

This pre-authorization temporarily reserves €500 on your card. You'll only be charged for actual usage (fuel, tolls, damage).

Visa
Mastercard
Amex
Hold status
Active
Ready to capture

What is Pre-Authorization?

A pre-authorization (also called a card hold or auth hold) is a temporary hold on a portion of a credit card's available credit. It's not a charge – it's a reservation of funds.

Not a Charge

Pre-auth reserves funds but doesn't transfer money. The actual charge only happens when you capture.

Time Limited

Holds typically last 7 days. If you don't capture, the hold releases automatically.

Customer Friendly

Customers see a 'pending' charge that disappears if not captured, building trust.

Risk Reduction

Verify card validity and fund availability before providing service.

How Pre-Authorization Works

A simple 4-step process that protects both your business and your customers.

1

Request Authorization

Send a pre-auth request with the amount you want to hold. Customer enters card details.

2

Funds Reserved

Card issuer reserves the funds. Customer sees 'pending' on their statement.

3

Provide Service

Deliver your service with confidence knowing funds are secured.

4

Capture or Release

Capture the amount owed (full or partial), or release if nothing is due.

After Service Completion

You decide what happens with the held funds

Full Capture

Charge the entire held amount

Customer damaged the rental car

Partial Capture

Charge only what's owed

€45 fuel charge on €500 hold

Release

Cancel hold, no charge

Everything returned in perfect condition
Common Use Cases

When to Use Pre-Authorization

Pre-authorizations are ideal for any business where the final charge amount isn't known upfront.

Hotels & Accommodations

Hold for incidentals, minibar, room damage. Capture on checkout for actual charges.

Guest checks in
Hold
€250 hold
Room service
Minibar
Damage deposit
Late checkout

Car & Vehicle Rentals

Secure deposit for the rental period. Capture for fuel, tolls, or damage.

Customer picks up car
Hold
€500 hold
Fuel charges
Toll fees
Traffic fines
Damage repairs

Equipment Rentals

Protect valuable equipment. Charge only for damage or late returns.

Equipment handed over
Hold
€350 hold
Missing parts
Equipment damage
Late return fees
Cleaning fees

Restaurant Reservations

Secure no-show protection. Release when guests arrive, capture for no-shows.

Table reserved
Hold
€50 hold
No-show fee
Cancellation fee
Deposit for large parties
Event bookings

Boat & Yacht Charters

High-value rentals require substantial holds. Capture for fuel or damage.

Charter begins
Hold
€1,000 hold
Fuel costs
Equipment loss
Cleaning fees
Damage repairs

Luxury Item Rentals

Designer goods, jewelry, and high-value items need protection.

Item collected
Hold
€2,000 hold
Lost items
Damage
Late returns
Insurance excess

Benefits of Pre-Authorization

Why businesses and customers both love pre-authorizations.

For Your Business

Reduce No-Shows

Customers with a hold are much more likely to show up.

Guarantee Payment

Know funds are available before providing service.

Flexible Charging

Capture exactly what's owed, no more, no less.

Lower Fraud Risk

Card verification happens before service delivery.

For Your Customers

Not Charged Upfront

They only pay for what they actually use.

Clear Expectations

Transparent about what the hold is for.

Quick Release

Unused holds release immediately after settlement.

Trust Building

Fair billing practices build loyalty.

Pre-Authorization Features

Everything you need to manage card holds professionally.

Instant Processing

Pre-auths process in under a second. No waiting for approval.

7-Day Hold Period

Standard hold duration with options for shorter periods.

Partial Capture

Capture any amount up to the original hold amount.

Multi-Currency

Hold and capture in EUR, USD, GBP, and 135+ currencies.

API Integration

Automate pre-auths with your booking or rental system.

Email Notifications

Automatic emails for holds, captures, and releases.

Pre-Authorization vs. Regular Charge

Understanding the difference helps you choose the right approach.

Feature
Pre-Authorization
Regular Charge
When funds move
Only when captured
Immediately
Can be released
Yes, fully
Requires refund
Partial capture
Yes
N/A
Customer impact
Pending charge
Actual charge
Best for
Variable amounts
Fixed amounts

Important to Know

  • Pre-authorization hold periods vary by card issuer (typically 7 days, sometimes less).
  • Debit cards may show holds as actual deductions from the available balance.
  • Uncaptured holds release automatically – you cannot extend them.
  • Some card types (prepaid, certain debit) may not support pre-authorization.
Start protecting your business

Ready to use pre-authorization?

Stop worrying about no-shows and unpaid services. Start using pre-authorizations with PayRequest today.

No credit card required • 0% platform fees • Cancel anytime