Never lose revenue to failed payments
Automatically retry failed subscription payments, send smart invoice reminders, and recover revenue with exponential backoff logic. Reduce involuntary churn by up to 40%.
Insufficient funds - Card ending 4242
Failed - Will retry in 4 hours
Email sent to customer with payment link
Customer updated card - €29.00 collected
Two powerful recovery systems
Combine automatic payment retries for subscriptions with smart invoice reminders to maximize your revenue recovery.
Payment Retry System
For subscription payments
Automatically retry failed recurring payments with exponential backoff. The system intelligently spaces retries to maximize success rates.
Invoice Reminders
For unpaid invoices
Send automatic reminders before and after invoice due dates. Customize timing, frequency, and messaging per invoice.
How automatic recovery works
When a payment fails, our dunning system kicks in automatically to recover your revenue.
Payment Fails
Customer's card is declined or has insufficient funds
Retry Scheduled
First retry scheduled after 1 hour with exponential backoff
Customer Notified
Email sent with payment link so customer can update card
Payment Recovered
Subscription stays active, revenue is collected
Complete dunning toolkit
Everything you need to minimize failed payments and maximize revenue recovery.
Configurable Retries
Set max attempts, timing, and enable/disable per subscription
Recovery Analytics
Track success rates, recovery amounts, and identify patterns
Activity Logging
Complete audit trail of all retry attempts and outcomes
Chargeback Handling
Automatic retry scheduling when chargebacks occur
Smart Scheduling
Retries run every 2 hours, reminders daily at 09:00 UTC
PDF Attachments
Invoice PDFs automatically attached to reminder emails
Professional reminder emails
Automatically send branded reminder emails that look professional and include everything customers need to pay.
Hi John, this is a friendly reminder that invoice #INV-2024-0156 is now 3 days overdue.
Real revenue recovery results
Businesses using PayRequest's dunning system see significant improvements in payment recovery.
Works with your entire billing stack
Dunning management integrates seamlessly with all PayRequest billing features.
Latest Articles about Automated Recovery
Helpful guides and tips to help you get the most out of your payments.
Automatic vs Manual Subscription Billing: Which Is Right for Your Business?
Compare automatic SEPA/card billing with manual invoice-based subscriptions. Learn when to use each method, how to combine them, and how PayRequest lets you switch per subscription.
Read more
Dunning Emails That Actually Work: Templates & Timing to Recover Failed Payments
Get a proven 5-email dunning sequence with templates, subject lines, and timing to recover 40-70% of failed subscription payments. Includes SEPA and card-specific strategies.
Read more
Client Portal vs Email Invoicing: Why B2B Businesses Get Paid 4x Faster
Compare client billing portals with traditional email invoicing. See real data on payment speed, late payment rates, and admin time — plus how to make the switch in one afternoon.
Read moreStart recovering failed payments today
Set up dunning management in minutes. No code required.