Never lose revenue to failed payments
Automatically retry failed subscription payments, send smart invoice reminders, and recover revenue with exponential backoff logic. Reduce involuntary churn by up to 40%.
Insufficient funds - Card ending 4242
Failed - Will retry in 4 hours
Email sent to customer with payment link
Customer updated card - €29.00 collected
Two powerful recovery systems
Combine automatic payment retries for subscriptions with smart invoice reminders to maximize your revenue recovery.
Payment Retry System
For subscription payments
Automatically retry failed recurring payments with exponential backoff. The system intelligently spaces retries to maximize success rates.
Invoice Reminders
For unpaid invoices
Send automatic reminders before and after invoice due dates. Customize timing, frequency, and messaging per invoice.
How automatic recovery works
When a payment fails, our dunning system kicks in automatically to recover your revenue.
Payment Fails
Customer's card is declined or has insufficient funds
Retry Scheduled
First retry scheduled after 1 hour with exponential backoff
Customer Notified
Email sent with payment link so customer can update card
Payment Recovered
Subscription stays active, revenue is collected
Complete dunning toolkit
Everything you need to minimize failed payments and maximize revenue recovery.
Configurable Retries
Set max attempts, timing, and enable/disable per subscription
Recovery Analytics
Track success rates, recovery amounts, and identify patterns
Activity Logging
Complete audit trail of all retry attempts and outcomes
Chargeback Handling
Automatic retry scheduling when chargebacks occur
Smart Scheduling
Retries run every 2 hours, reminders daily at 09:00 UTC
PDF Attachments
Invoice PDFs automatically attached to reminder emails
Professional reminder emails
Automatically send branded reminder emails that look professional and include everything customers need to pay.
Hi John, this is a friendly reminder that invoice #INV-2024-0156 is now 3 days overdue.
Real revenue recovery results
Businesses using PayRequest's dunning system see significant improvements in payment recovery.
Works with your entire billing stack
Dunning management integrates seamlessly with all PayRequest billing features.
Subscriptions
Automatic retry on failed recurring payments with per-subscription settings
Invoicing
Automated reminders for unpaid invoices with PDF attachments
Customers
Activity log tracks all retry attempts and reminder history
Contact Persons
Ensure billing contacts and bookkeepers receive all dunning notifications via CC
Latest Articles about Automated Recovery
Helpful guides and tips to help you get the most out of your payments.
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