Let customers help themselves
Give your customers a branded self-service portal where they can view invoices, manage subscriptions, and update payment methods — without contacting you.
What customers can do
Everything your customers need to manage their billing relationship with you.
View & pay invoices
Customers can see all their invoices and pay outstanding ones with a single click.
Manage subscriptions
Let customers upgrade, downgrade, or cancel subscriptions without contacting you.
Update payment methods
Customers can add new cards or bank accounts and set their default payment method.
Download receipts
Access to all past invoices and receipts for their accounting records.
Update billing info
Change company name, address, VAT number, and other billing details.
Personalize settings
Customers set their theme, language, and notification preferences — all saved automatically.
Request refunds
Customers can request refunds for paid invoices directly from their portal. Creates a support ticket for your review.
How it works
Passwordless access for your customers
Customer receives magic link
No passwords needed. Customers click a secure link in their invoice email.
Access their portal
They're instantly logged in to their personalized billing dashboard.
Self-service actions
View invoices, pay bills, manage subscriptions, update payment methods.
Hi John,
Click below to access your billing portal where you can view invoices and manage your subscription.
This link expires in 24 hours for security.
Benefits for your business
The customer portal doesn't just help your customers — it saves you time and money too.
Save time on support
Reduce billing-related support tickets by 70%. Customers help themselves.
Secure & private
Each customer only sees their own data. Bank-level security and encryption.
Your branding
Customize with your logo, colors, and domain. Looks like part of your product.
Works everywhere
Responsive design that works perfectly on desktop, tablet, and mobile.
Support ticket reduction
Make it yours
Customize the portal to match your brand. Add your logo, colors, and even use your own domain.
Your customers, their preferences
Let every customer personalize their portal experience. Theme, language, and notification preferences — all self-service, zero admin work for you.
Zero complaints
Customers control their own email preferences
Premium feel
Dark mode and language options signal quality
Fully automatic
All changes saved instantly — no admin needed
Customer Portal for Hosting Businesses
Give your hosting customers self-service access to manage domains, DNS, Cloudflare settings, and SSL certificates — all from your branded portal.
Domain Management
Customers view and manage their domains, check expiry dates, enable auto-renewal, and register new domains directly from the portal.
DNS Configuration
Let customers manage their own DNS records — A, AAAA, CNAME, MX, TXT, and more. Changes propagate instantly via Cloudflare.
Cloudflare Settings
Self-service Cloudflare controls: security level, SSL mode, cache purging, and DDoS protection. Customers manage their own security.
SSL Certificates
View SSL certificate status, expiry dates, and coverage. Automatic provisioning and renewal via Cloudflare integration.
Portal Solutions for Every Need
PayRequest offers specialized portal experiences to match your business model and customer expectations.
Invoice Portal
A dedicated portal for customers to view, download, and pay invoices online. Perfect for service businesses and B2B companies.
Customer Billing Portal
A customer billing portal where clients manage invoices, payments, and billing information. Self-service customer billing hub.
Payment Portal
Secure payment gateway for customers to pay invoices and manage their payment methods with multiple options.
Subscription Portal
Self-service portal for subscription management. Customers can upgrade, downgrade, pause, or cancel their subscriptions.
Self-Service Invoice Portal
Empower customers to handle their own invoice queries, request adjustments, and update billing details without support tickets.
Billing Portal Software
Professional billing portal software for customer self-service. No-code setup with white-label branding options.
Payment Portal Software
Secure payment portal software accepting 20+ payment methods. Cards, bank transfers, and local payment options.
Portal for Subscriptions
Customer portal for subscription management. Let subscribers upgrade, downgrade, pause, or cancel independently.
Portal for Invoices
Customer portal for invoices with 24/7 access to view, download, and pay. Reduce late payments by 47%.
Account Billing Portal
Complete account billing portal for comprehensive customer self-service. Invoices, payments, and account management.
Business Customer Portal
Enterprise-grade customer portal for B2B businesses. Multi-user access, approval workflows, and advanced reporting for business clients.
Handle Billing Disputes in the Portal
Let customers raise invoice queries directly from their portal. Support Requests keeps everything organized with message threads, file attachments, and quick resolution actions.
Let Customers Add Billing Contacts from the Portal
Customers can add bookkeepers, managers, and team members as contact persons directly from the portal. Each contact person receives CC copies of billing or account emails based on their role.
Keep Customers Informed with Portal Notifications
Send announcements, price changes, holiday notices, and outage alerts directly to customers through their portal. Callout banners, notification bell, and email delivery.
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Set up your customer portal in minutes. Included in all PayRequest plans.